Entitled Customers That Are NEXT LEVEL - REACTION

  • Ajoutée 12 mai 2022
  • Entitled Customers That Are NEXT LEVEL - REACTION
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    Hey ya'll! Today on my channel we are reacting to some entitled customers that were definitely not right. I honestly think we would have no such thing as Karen's without the "customer is always right" rule. There's definitely proof of that in this video.
    Hi, I'm Charlotte Dobre. I'm an actor, reactor, singer and sometimes (not really) comedian. On this channel I do reactions, commentary and occasionally I crack a joke or two. I upload daily, usually 7 days a week, unless life gets crazy or I get lazy. Come hang out, it's a good time.
    Edited By Kelly Paoli
    Produced by: Vanessa Peprah-Addo
    End screen song:
    Take It All Off (Feat. Charlotte Dobre, Sam Klass) - Defunk
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Commentaires • 1 201

  • Crazy Cat Queen
    Crazy Cat Queen Il y a 11 jours +256

    My husband and I once went into a restaurant at 2:20pm, not realizing they closed at 2:30pm (primarily breakfast food, which should've been our clue, but we were oblivious). At some point, I asked for another side, and the waitress said "let me ask our cook if the grill is still on".... which made me finally notice we were the only customers, and other waitresses were putting away salt shakers and such. Which is when I asked what time do you close. We had stayed past closing!! I was mortified, we apologized, asked for to-go boxes, and tipped 100% of the bill and apologized some more. They were all very sweet, and we've now become regulars(AND we know what time they close now...lol)

    • Jacki Moon
      Jacki Moon Il y a 3 jours +2

      @andrewthezeppo I’m referring to the process as well. The restaurant I work at now has the exact same problem. We are CLOSED at 10pm, last call for food is at 9:45 and the computer lets people book 9:45 reservations. It’s insane. It’s unfair to the guest and the entire staff.

    • andrewthezeppo
      andrewthezeppo Il y a 4 jours +3

      @Jacki Moon I'm sure it does but I just said that in defense of the couple eating when the staff was standing around. Like don't seat people if there isn't time for them to order and eat.

    • Jacki Moon
      Jacki Moon Il y a 4 jours

      @andrewthezeppo oh babe- that shit is STEEL happening 😫🤚

    • aprill Taylor
      aprill Taylor Il y a 5 jours

      @Anna Mariposa q0l2

    • andrewthezeppo
      andrewthezeppo Il y a 6 jours +9

      Honestly I worked in a restaurant as a host and it pissed me off that people were allowed to book reservations for 9:00 pm when the kitchen closes at 9:00 pm. I always felt like shit when people did and they came in and I had to say "just so you know our kitchen is closing soon so you'll have to order right away". Like WTF managers shouldn't let people book reservations online at literally the time the kitchen shuts down if the kitchen closes at 9:00 make the latest reservation 8:30

  • K L
    K L Il y a 11 jours +467

    I was a manager at a clothing store & we’d come in early on Tuesdays & Fridays to put out new items. We have to scan each box & count the items first so our stock would match up. We didn’t open til 9am but this lady was going to break the door if she didn’t stop. I went over & explained it was only 8:37am & she needed to wait. She got mad saying there was 4 people standing around so we needed to do our jobs & let her in. She pushed past me & grabbed some of the new items that hadn’t been checked in yet that were on the counter. I told her she needed to come back at 9am & those items would be ready for sale by then. After some words & nasty comments……..she finally went to wait outside slamming the door behind her at 8:56am. I locked the door & called the district manager. Yelling at me is one thing, but calling my young employees names because they were doing their jobs was too far.
    We decided to ban her from our store & all other locations. At 9:06 she’s banging on the door again demanding to be let in. I walked up to her with a huge smile & told her I wasn’t unlocking the door until she left the property because she was no longer welcome. She started yelling that she would call my manager. I told her to go ahead & call her while holding a post-it up to the door with the bosses number. She was so smug when she dialed that number. Lol. Her shriek let me know the moment she was informed that she was unwelcome in every store in that district.

    • andrewthezeppo
      andrewthezeppo Il y a 6 jours +1

      haha awesome. I was a host at a restaurant frequented by a lot of old people who ate early. We opened at 11:00 because it was a lunch/dinner place only. I started at 10:30 and part of my opening duties was putting up the flag which I always did first thing and in the few minutes that took to do people would come in and seat themselves! Then I would have to kick them out and a few complained to my manager and he never got made at me. Like no you can't just sit at a table while I stock the bathrooms and print new menus(lunch menus were paper because specials and soup of the day and such)

    • Minty Green
      Minty Green Il y a 10 jours +13

      @Gabriel Powers Yeah just tell her to come back because she clearly listened the first times they told her to do that lol

    • FictionFilmsTV
      FictionFilmsTV Il y a 10 jours +23

      @Gabriel Powers absolutely not. Disrespect should never be tolerated at a customer service establishment, workers are not your punching bags, if she was having a bad day then she should’ve left until she called down. She should be happy they didn’t call the police because that behavior would’ve been considered harassment and the store was a private establishment. She would’ve been complaining all the way to jail. You are a joke.

    • Gabriel Powers
      Gabriel Powers Il y a 10 jours

      I think you over reacted. Maybe she was having a bad day. No need to ban her from every store like a petty ass. Just tell her to come back later once she calms down. What's wrong with people?

    • Jessie McCoy
      Jessie McCoy Il y a 10 jours +4

      @jennifer d Read the first sentence lol

  • Denise Brauner
    Denise Brauner Il y a 11 jours +180

    When the entitled customer left their laptop, the manager should have assumed it was forgotten, locked it in the office, and given the table to paying customers. 😆

    • delilah deballsak
      delilah deballsak Il y a 6 jours

      @TheBrain2K so, nowhere in Cali

    • TheBrain2K
      TheBrain2K Il y a 6 jours +2

      @Scarlett Granger Depends on the location/surroundings. I've left my laptop at a table before, when I needed to go to the bathroom for example (too cumbersome to take it with me for those few minutes).
      But I would only ever do that in trustworthy places with small number of guests and where someone walking past outside wouldn't be able to see the empty table with laptop.

    • Moon
      Moon Il y a 8 jours

      For real tho!!!

    • Scarlett Granger
      Scarlett Granger Il y a 11 jours +19

      Who would LEAVE something as valuable as a laptop, just lying around like a cheap scarf or towel that you reserve your spot at the beach with? That is so wild!

  • jodicaryn
    jodicaryn Il y a 11 jours +139

    The Mother's Day thing pisses me off, anyway, since I hate when strangers say it or are expected to say it. Personally, if I don't know someone's specific circumstances, I DON'T say Happy Mother's Day. Some women don't have children by choice and some women may have struggled with infertility or miscarriages.

    • Kay Delahunty
      Kay Delahunty Il y a 8 jours +5

      Also the assumtion that all women have children annoys me! I have people say happy mothers day to me and i say i dont have or want children and they just say oh well and shrug!

    • Maria O
      Maria O Il y a 9 jours +4

      This exactly!!! I work at a family owned farmers market and a lot of our customers are daily/weekly regulars. We also have alot of non regulars who shop with us and my coworkers said happy mothers day to every woman who walked in. I'm 36 with no children, not by choice but my situation is different. I said to one of my coworkers that I didn't feel comfortable saying it to every woman and she asked me why. I had to remind her that women have fertility issues or may have multiple losses, or like me, go through a divorce and haven't met the right person to start a family with. She said, "Well I never thought about that." I told her good thing that I did think about it and shared that perspective.

    • Christine C
      Christine C Il y a 9 jours

      I am a server, every mother's and father's day I always asked if i was ok to say it. The customrer would say yes or no. either way with a smile on my face, good day was had

    • Sonja Teal
      Sonja Teal Il y a 9 jours +2

      I went thru it
      for Easter 2017...
      ...because I said
      "Thank you" instead of "Happy Easter" back to a co worker who proceeded to on and on and on about this perceived slight even bring it up at a company meeting THREE DAYS AFTER EASTER!🙄
      What pissed me off mostly was that she knew full well WHY I didn't respond
      "Happy Easter!"back!

    • Laura Pitcock
      Laura Pitcock Il y a 11 jours +9

      Agreed. I got a happy mother's day this year and it felt weird since I don't have kids yet. We can't just assume all women want/have children

  • Robert Nieves
    Robert Nieves Il y a 11 jours +252

    I remember when I worked at a Barnes and Noble, the managers DID NOT play when it came to getting customers out at closing. We closed at midnight, and the managers would make the closing announcements at 11, 11:30, 11:45 and 11:55. The final announcement would be at midnight, instructing customers to exit the store. If customers had merchandise in their hands or baskets when the clock struck 12, they had no choice but to leave it behind and come back another time because the registers automatically shut down at 12.

    • Laura BoE
      Laura BoE Il y a 10 jours +2

      @punkybrewstar83 I guess it depends whether you are working for a chain or for a private business. If your boss is payed by someone else they will want to leave on time too. If the boss is dependent on the money to pay his bills, they will be overly polite. I'm saying this 😂 knowing my husband, he sells and fixes bikes and he won't open his store for anything early unless it's a guaranteed 4000€ (3500$?) bike you want to buy

    • Romeoslover
      Romeoslover Il y a 10 jours +1

      witness to this

    • Jennifer Mathis
      Jennifer Mathis Il y a 10 jours +3

      I worked there one Christmas and, yes, I can vouch the managers mean business. I feel like every place should have routine warnings.

    • punkybrewstar83
      punkybrewstar83 Il y a 10 jours +7

      I'm old. It didn't used to be like that. I literally got fired when I was young and worked in a magazine store. A women forced her way into the store, and I was counting the register for the beginning of the shift. I was actually very polite considering, but asked her to please wait outside until we opened. She knew the boss, and he fired me.
      I have also worked in many places, where you can't get people out on time, at the end of the day. Especially clothes retail, where they come rampaging in and messing up your tidy store, like some kind of Hanna Barbera cartoon.

    • Kathryn Green
      Kathryn Green Il y a 11 jours +11

      I am the same where I work, I tell them flat out that I am about to close. We have a strict alarm company that means we have to be out and the alarm on 15mins after closing or the alarm company calls us to make sure everything is ok. I work at a service station and this is for our security. I won't let people into the store before opening time either because even though I am in the store 15 mins before opening to set it up, I don't get paid until dead on opening time.

  • Allison T
    Allison T Il y a 11 jours +131

    I work at a Tim Hortons and EVERY TIME the price of coffee goes up, there's at least one Karen who complains that no one told them the prices were increasing, and they shouldn't have to pay more/get a different size when they didn't bring extra change. Like, dude, no one told me prices were going up either, and I'm sure as hell not making any more from it.

    • Judita
      Judita Il y a 4 jours

      @Alexis Varada
      We will all go down a size. Or two, or three...Depending on how much "stocks" each of us has (that are ready and able to consume).

    • Alexis Varada
      Alexis Varada Il y a 6 jours

      This happens at Starbucks!! I feel bad when it’s a regular who brings exact change every day, but like we don’t know that the prices increased overnight until we ring something up and notice it seems more expensive.. so when the Karens come a-callin’, i just tell them too bad, just go down a size ahahaha

    • Lady Marmalade
      Lady Marmalade Il y a 9 jours +4

      "No one told me your coffee prices were going up!"
      "What, you didn't see it in the paper? On the news? You didn't get the carrier pigeon with the super important information that Tim Hortons were increasing their coffee prices? My God, I'm so sorry!"

    • Judita
      Judita Il y a 10 jours +2

      @Jessica Sweatman
      Well, it was your fault for being late for the class. Was Karen holding a line on the gun point?

    • Jessica Sweatman
      Jessica Sweatman Il y a 10 jours +6

      I used to go to McDonald's Cafe and they had this sale buy a cappuccino and pastry for 1 euro... cappuccino was 1.40. Karen wanted only a cappuccino and complained about getting a free pastry. She held the line up and I was late for class.

  • Dagfin Carp
    Dagfin Carp Il y a 11 jours +130

    Anybody who has worked in a customer service job will have stories for days. I remember a manager dealing with a woman who parked in a handicapped spot because she was "just running in to grab a couple of things. What's the big deal?" She refused to move her car, the manager told her he was refusing her service and she had to leave. She then punched the guy in the mouth, giving him a fat lip before storming out of the store. The manager called the police, another employee had got her license plate and she was arrested for assault. Her defense was "That guy was rude to me!"

    • Lori Peace9 Art
      Lori Peace9 Art Il y a 10 jours +19

      As someone with a handicapped tag who needs one of those spots, I'm really glad she got arrested. Hope the manager was okay!

  • wanderer79
    wanderer79 Il y a 11 jours +42

    Those people who ran up an $80 dollar bill and didn't tip because the server who didn't say Happy Mother's Day are nuts! When I was a waitress, we were actually told NOT to say that on Mother's (or Father's) Day unless the party said something obvious, like, "My wonderful children/husband are taking me out for Mother's Day!" Reason for the policy? Because people are (understandably) sensitive about conventional versus unconventional family structures and whether or not they have kids. You say Happy Mother's Day to everyone, one table appreciates it, but the lady at the next table you say it to bursts into tears because she can't have kids (yes, that happened). It sounds like a simple greeting on a holiday, but it's a landmine!

    • Sara Ierace
      Sara Ierace Il y a 6 jours +2

      OR you have lost a parent OR have lost a child.

    • Sonja Teal
      Sonja Teal Il y a 9 jours +1

      Exactly. We were trained to avoid saying anything on MOST holidays....

  • ashleigh harrison
    ashleigh harrison Il y a 11 jours +169

    I once had a cruise line guest tell me she was angry with a server because she had asked the server for a napkin or something and, when she received it, she said "thank you" to the server and the server had said "you're welcome " back to her. I asked her what the server should have said because that seemed like an appropriate exchange. The guest said "She should have said "NO! Thank YOU!" Because I am a patron at their restaurant." Massive eye roll. 🙄

    • Katz
      Katz Il y a 9 jours +1

      @MT Cheung and without servers, there wouldn’t be any customers either. 😳

    • Sonja Teal
      Sonja Teal Il y a 9 jours +1

      How did you manage to resist saying
      "B*tch, Bye!"👋🏾

    • MT Cheung
      MT Cheung Il y a 9 jours

      @Joyie Without customers servers aren't needed. The customer was right but also the a..hole.

    • Anna Mariposa
      Anna Mariposa Il y a 9 jours +3

      That makes no sense! “You’re welcome” is a polite stop after thank you! Otherwise the “thank you s will go on forever and will become superficial

    • Humanoidfrenzzy
      Humanoidfrenzzy Il y a 10 jours +1

      That is a ridiculous thing to get angry about, that customer has problems. Funnily enough, putting myself in that situation I would have definitively responded with: "Oh, no, thank you, please let me know if you need anything else."
      Perhaps I don't get so many entitled customers screaming at me, because I'm such a doormat. I don't recommend it though, it's infuriating..😅

  • kokorabes
    kokorabes Il y a 11 jours +251

    For nearly 14 years I worked as a deli manager for a big supermarket chain. Entitled customers were an everyday thing and for the most part, more annoying than malicious but there are a few I'll never forget. One Karen used to come in and demand that we slice her salami fresh and as thin as possible in the rudest way possible and I never once heard her say thank you. It also had to be stacked exactly one slice on top of the next as she believed this would keep it fresh. We had to show her the first slice until we got it exactly how she wanted it, and then show her again how we'd stacked it. The problem with her so-thin-it's-almost-see-through salami is that once you stack it, that stuff is so delicate you'd never be able to separate it without breaking it. I don't know how she never complained about it. Maybe she liked sitting there with a stack of salami, picking tiny shreds off it. Who knows. But my petty self always made sure to press extra hard on the stack when I was wrapping it.

    • Patrick Mosier
      Patrick Mosier Il y a 9 jours +2

      i also worked in deli and i told every new hire on day 1 to be ready to deal with at least 1 a-hole per day

    • MarleyLove
      MarleyLove Il y a 11 jours +3

      @S Whitson
      Uuuuugh so sorry for you ☹️

    • Scarlett Granger
      Scarlett Granger Il y a 11 jours +6

      @S Whitson Noooh so sad he even got it. That much dumbness should be punished.

    • caitlin miles
      caitlin miles Il y a 11 jours +6

      I work in a deli too and I do the same shit to rude people.

  • Melanie Reese
    Melanie Reese Il y a 11 jours +200

    I worked for a sporting goods chain in the Northeast US. There were only 2 of us on shift (I was a manager) when I was waiting on a really nice guy looking for running shoes. It's important to the story that this man had only one leg.. A female customer came in and was browsing the shoe wall. Both customers chose their shoes and I brought them out (I typically waited on 2 - 3 customers at once). My male customer loved the shoes but they were a little expensive. Being a manager I had quite a bit of authority so I offered him a discount. Karen heard this and demanded that she get a discount as well. I asked her why she thought she should and she said because he was. I looked her straight in the eye, turned to my male customer and said: "Sir, since you only need one shoe from the pair I'm going to ring this up as a 50% off damaged item and I'll send the one you don't need back with a damaged tag on it." Karen nearly hit the ceiling...she starts gearing up for a screech-a-thon when I informed her that when she loses a leg I'll be happy to give her a discount. She never even saw the guy's prosthetic leg (he was wearing shorts, everyone saw it!). She stormed out with no purchases and no apology. After she left...I gave the male customer the running shoe for free and sent the other one back as "missing shoe" 😅

    • Melanie Reese
      Melanie Reese Il y a 10 jours +3

      Thank you so much, everyone! ❤ I only did what any of us here would do in that situation...took advantage of my authority to devastate a Karen 😄

    • MysticSeraph
      MysticSeraph Il y a 11 jours +8

      "Gearing up for a screech-a-thon"... besides being a highly entertaining way to phrase it, it's also incredibly accurate and I think anyone who's ever been in the service industry knows *exactly* what you mean 😂😂😂

    • Scarlett Granger
      Scarlett Granger Il y a 11 jours +3

      Lol legendary management level achieved!

    • Dean Barnette
      Dean Barnette Il y a 11 jours +1


    • Haydee Lopez
      Haydee Lopez Il y a 11 jours +2

      These Karens are terrible but I'm so proud of you hun!!!! 😎👍👏

  • Jim Mulvaney
    Jim Mulvaney Il y a 11 jours +58

    We had one of those Karens come in one day, she would accuse me of stealing from her and her kids because she knows that I was the one who put up the new price tags every month. Then she started to do it publicly, loud and in front of other customers waiting in line. I told my manager about it and next time she came in he blew up on her in front of other customers. He was the kindest most generous guy I had ever met and he was very soft spoken so it was very unexpected when I heard him raise his voice. He told her "No one working in this store makes the prices. If you have a legitimate concern to call corporate and complain about it there. You can either stop harassing my employees about it while in my store or don't come back!" She stopped. She came back regularly and muttered something under her breathe every time, just as she picked up her bags to leave, something about "treatment not being right". It was a welcomed changed to me so I just smiled and told her to "have a nice day" as I always did.

  • bbethyc12
    bbethyc12 Il y a 11 jours +25

    I’m not sure this story counts, but I think about it often. I used to work at a sandwich shop that shared a building with a Starbucks. Their drive through was right next to our entrance. On one of the holidays when Starbucks was closed and we were open, this older woman tried going through the drive through, realizing a few minutes of waiting later that they were closed. She aggressively reversed to leave, swerving and crashing her car straight into our shop. And when I say in, I literally mean into the middle of the shop since the front wall was made entirely of glass. When the police came, she had the audacity to say that it wasn’t her fault and that Starbucks should be charged because they weren’t open when they should’ve been 😂 it’s been almost ten years and I still have the video from the cameras on my phone

    • Jacki Moon
      Jacki Moon Il y a 6 jours

      Holy shit

    • lady Margaret
      lady Margaret Il y a 8 jours


    • jamieaaw
      jamieaaw Il y a 11 jours

      Holy shit lol that's a good one

    • MysticSeraph
      MysticSeraph Il y a 11 jours

      I hope Charlotte sees this and asks for a copy of the video so she can add it to one of her future posts!

    • jenipotato
      jenipotato Il y a 11 jours +1

      upload the videos ;-;

  • Rama Chandra
    Rama Chandra Il y a 11 jours +623

    The St Louis customer who posted false information about the restaurant on Instagram as soon as she was rejected was probably the worst customerzilla in this video , the second being the "happy mother's day" woman . Did the mother's day zilla pause to think that the waiter could be a mother too ? Anyway , happy that Charlotte is just 48k short of breaching the 1 million subscriber mark 🙂 .

    • FireIdar
      FireIdar Il y a 10 jours +1

      @sarah sonal Or was probably hoping for a 'discount' or even free meal "because I'm a mother, you know, and this is MY day and I DESERVE it!"

    • Gabrielle Arterburn
      Gabrielle Arterburn Il y a 10 jours

      Customerzilla lol. I'm going to use that. 🙂👍

    • HobbyFarm2014
      HobbyFarm2014 Il y a 11 jours

      mothers day zilla 😂

    • MarleyLove
      MarleyLove Il y a 11 jours

      Customer could have been Jehovahs whiteness 🤷🏻‍♀️. They don’t celebrate holidays. Just a thought 💭.

  • emayaych
    emayaych Il y a 11 jours +47

    🤦🏾‍♀️ I’m still trying to figure out how a broke person spends $77.90 on one meal and still considers themselves broke. They could’ve bought groceries with that money…ate for days. Well, they’re definitely broke after that meal.

    • nondescriptnyc
      nondescriptnyc Il y a 8 jours

      I know a woman that lives above her means. She can’t pay her utility bills, yet she loves to go out to eat at relatively nicer places, claiming that she has an expensive taste. Some people have their priorities all messed up!

    • ZANDER
      ZANDER Il y a 9 jours +1

      How about buying something cheaper and leave a tip!!

    • Mark E
      Mark E Il y a 11 jours +2

      I know! How many packages of ramen is that?

  • An Habets
    An Habets Il y a 11 jours +26

    Last year in my hometown there was a massive flooding, like 1 meter deep stream of water running through it. Friends of mine own a hotel and whilst getting rescued one of the guests had the nerve to call 112 (911 in the Netherlands) to report that she wasn’t given any breakfast. 🤦🏻‍♀️

    • Scarlett Granger
      Scarlett Granger Il y a 11 jours +5

      Oh my gosh, i hope they sued her for misuse of emergency lines.

  • TheGirl WithNoName
    TheGirl WithNoName Il y a 11 jours +30

    My dad always thought Alex Trebek personally wrote all the questions for Jeopardy and purposely made them difficult to make my dad look dumb. So no, I'm not surprised people think the employees set the prices in stores because stupid is everywhere. 🤦🏼‍♀️

  • Michele Puente
    Michele Puente Il y a 11 jours +208

    Worked at a restaurant on the beach years ago. I'm stationed on the outside deck on a Saturday--it's crazy busy. Karen comes walking up the emergency staircase and demands I let her come in (with her dog) and I told her that the door really WAS alarmed and that she'd have to go around, but leave her dog. She said, "But I will be sitting outside!" I told her it was a health code violation to have the dog, and SHE. WAS. PISSED! Turns out she sat in my section (damn!) and proceeded to send back food and drinks not once, but 2-3 times. Super snarky. The dude she was with said nothing, of course. So I'm bringing out a NEW drink for the princess when a flock of seagulls flies over and practically shits themselves to death. The first bomb landed 3 feet in front of me. The rest? boom, boom, boom, boom, all up the right side of her..she was COVERED in seagull toxic waste...it was everywhere....her food, her hair (LOL)! And the best part? This all happened RIGHT IN FRONT OF ME! People...if you ever doubt that karma exists? Order a seagull. They deliver.

    • Michele Puente
      Michele Puente Il y a 8 jours

      @Sonja Teal Right? Now, whenever someone is rude to me, I look to the heavens and "order" a seagull for the person. :D

    • Sonja Teal
      Sonja Teal Il y a 9 jours +2

      The way I just hollered. ROFL!!😅🤣🤣🤣🤣🤣I love instant Karma!!!

    • Anna Mariposa
      Anna Mariposa Il y a 9 jours +1

      Oh wow!!! 😂😂😂😂😂😂

    • Jack Low
      Jack Low Il y a 9 jours +3

      That's one thing about Karma. It's so entertainingly creative. I'm sure Karen blamed you, though. That's how they seem to roll.

    • Mary Christine Josianne Nilsen
      Mary Christine Josianne Nilsen Il y a 9 jours +4

      Best story i’ve heard all day

  • ldwernychuk
    ldwernychuk Il y a 11 jours +24

    One night a customer complained to me about how I overcharged him on an item. Normally I just nod and smile in robot mode but this had been a particularly long day for me. I told him "Oh yes, the moment I saw you walk in the door, I reprogrammed all the cash registers in the store to charge you the wrong price." He said "You are rude" I said " I know, so are you buying it?" After getting someone to do a price check, turns out he was looking at the price of the item beside it.

  • Dominic Gallegos
    Dominic Gallegos Il y a 11 jours +56

    I love how all of these reviews start with "I go there all the time and it's usually very awesome. the food is great." and then proceed to give a one star review because they had a "bad" experience because they're super entitled. Like the 50 other times that they went there didn't mean shit, it was only that 1 bad experience that mattered.
    I'm sorry but if you go to a place 50 times not every one is going to be perfect. Your review should be based on every experience unless it was so egregious as to make it impossible to go back. But you have to be objective about it

    • Kristimm M
      Kristimm M Il y a 10 jours

      This is sad but true, and as a former business owner and fellow human being, i think its a terrible attitude: They won't leave a good review because it might cause an increase in business at a place they really like.
      Such a selfish viewpoint.

    • Shira Marie
      Shira Marie Il y a 11 jours +2

      @BBB I know several people who will legitimately not leave a review unless the experience was really bad or really good just because it's not worth the effort especially since a lot of places that you leave reviews you have to have an account for the review. These people are just simply entitled enough that they think that they should get things perfectly however they wanted every single time when their expectations are very irrational for legitimate business practices with businesses that want to stay in business.

    • BBB
      BBB Il y a 11 jours

      If they have been there 50 times before and been happy, why haven't they left a review before? Were they waiting for a bad experience?

    • mlledj22
      mlledj22 Il y a 11 jours +3

      That's why the saying goes you make a person happy, they tell one person. You make them upset they tell twenty. It really makes no sense at all.

  • Greeneyelove
    Greeneyelove Il y a 11 jours +83

    I worked at a grocery store when I was 19. My first job. I had agreed work extra hours one Saturday. I had been there from seven in the morning, and we were closing at nine at night. I was so tired. As we were locking up this woman, who was a regular customer, showed up and said she just need three items and she would be really quick. The manager was like okay, go ahead. 45 minutes later, she had a cart overflowing with items. She had done her shopping for the week, knowing we were waiting to go home. As I was ringing up her items, she stopped and told me I had charged her two dollars too much for the sugar and it was on sale. I explained the sale had ended the day before and she had a tantrum. She called me petty. She called the manager an asshole. She was totally insane. She said she would call first thing Monday and tell the owner how horrible we were. Well, the manager told the owner on Sunday what had happened and sure enough, first thing Monday, the woman calls and tells him we were rude and horrible to her. The owner was like, "Actually, they went above and beyond to help you. They were tired and wanted to go home. You lead them to believe you needed just a few items and did your weekly shopping. By the time they closed out after you left, they had been here an hour past when they should have been off. They were in the right not to give you a discount on an item that was no longer on sale, and I assure you, we will never again stay past closing to assist you." She said she would go to another store, and we welcomed her to do so. She was back the next week, during regular hours, but she was rude to everyone. The bag boy purposely stacked canned goods on top of her bread.

    • Tabby Hankell
      Tabby Hankell Il y a 8 jours +7

      I love the ending to this story - the bagger who put canned goods on top of the bread is my hero.

    • fluffyspunsugar
      fluffyspunsugar Il y a 11 jours +12

      We had a regular customer who would come every week, 5 minutes before closing, sometimes sneaking in minutes after, and do her weekly grocery shopping. Sometimes two cart loads. Then she'd pay with a stale-dated paycheck from her husband's company. She got away with it because her husband and our store manager were friends. And she knew what she was doing, because she'd come in and look around to see if anyone was watching out for her. And she was always drunk, too.
      What she was doing was telling her husband she was going grocery shopping, but instead, would go to the bar right up until we closed. Then she'd do her shopping at closing, go home with a car full of groceries, and say, "See? I was at the supermarket all night shopping."
      When that store manager transferred to another store, we started turning her away.

  • E B
    E B Il y a 11 jours +105

    The fact that entitled people like this actually exist still baffles me

    • Peggy Woods
      Peggy Woods Il y a 11 jours

      It's getting worse. I worked in the service industry for 30 years and watched it decline over the past few years. I'd had enough of the entitlement...

    • don't be surprised
      don't be surprised Il y a 11 jours

      Finally its here.

  • Jennifer .Davidson
    Jennifer .Davidson Il y a 11 jours +285

    Short story for y'all:
    I worked front desk at a gym with a pool for about a year. We had a fluctuating number of life guards due to school/scheduling and low staffing in general. This one older lady would consistently come in every other day for the heated pool and complain that both sides of the pool were not open and she would have to 'share' space. Per my customer service programming, I apologized and explained we didn't have enough life guards. She suggested that I should go and life guard so that she can swim. I said, "Sorry, I don't know how to swim so that may be a little difficult besides, I need to be here to check you and everyone else in." She told me I should learn and go life guard for her. I thought she was joking so I laughed a little bit. She wasn't.

    • haplessasshole
      haplessasshole Il y a 9 jours

      @Tête Dur Wait -- doesn't your user name mean "Hard Head?"

    • haplessasshole
      haplessasshole Il y a 9 jours

      @Lori Peace9 Art I'd be doing one whale of a lot better, if it weren't for this pesky ol' depression/anxiety/agoraphobia shit. The internet is something of a godsend, because I get to write out what I want to say, give it a quick edit, and send it forth. In real life, I stammer, sweat, blurt out exactly the wrong thing, and make a danged fool of myself! I get to be social without the anxiety component.
      Oh, well. Gives me something to work toward -- face to face conversation without dread.

    • Yazdhena B.
      Yazdhena B. Il y a 10 jours

      @ashleigh harrison i've not sais "rude" but i they want to mumble and be served first, they have the rigth. In France, many foodmarket have a cashier for old people, for not letting them waiting too long

    • Lori Peace9 Art
      Lori Peace9 Art Il y a 10 jours +1

      @haplessasshole Sounds like you're doing just fine! :D

  • Brenda Frazier
    Brenda Frazier Il y a 11 jours +31

    I worked retail for a short time but never food service. However, I worked in healthcare (x-ray) for 46 years. Imagine all of these people now sick, scared or in pain. The entitled Karen level in hospitals can be off the charts. And it’s usually the ones in the least pain and not very sick. People arriving two hours late for their appointment then furious when they had to wait. As I got older and more jaded I would tell them that I would be happy to work them in after I took care of the people who were on time. Or we would be happy to reschedule them. I was so happy to retire!

    • Ingo Swan
      Ingo Swan Il y a 23 heures

      100 % agree. I went from working in a restaurant (my early 20s) to working in a hospital (mid-20S) to working in a medical laboratory with no patients (current) and I'm so happy now. Some of the patients in the hospital are absolute nightmares. Bless those who work there, I could never go back.

    • L M
      L M Il y a 7 jours +2

      Mum had surgery to remove her breast cancer in 2020 (yes, right as covid was kicking off). She was in a room with one other patient booked in for that day. Obviously it was the full works: masks, isolation, no visitors, etc. The other patient didn't show up. Like, legit just DID NOT SHOW UP.
      We couldn't visit mum in hospital because of the pandemic but she was calling and texting us, and said the consultant was almost crying in his office because he could have done two surgeries that day, but now it was only one. They were a great hospital but having to select patients on a case by case basis, I'm assuming based on urgency. That woman who didn't show up, took someone else's spot. And then flipped it off and didn't look back.
      I can't stand people like this. How you coped with people like that for 46 years astounds me! Well done! You are amazing! ❤
      Also PS, mum is fine and cancer-free, albeit with a slightly wonky boob. Thank you NHS! 💙

    • Brenda Frazier
      Brenda Frazier Il y a 11 jours +2

      @Kirsten Bish Thank you! It was a good career-rewarding but hard. X-Ray is very hard on the body! I did mammography for the last 15-20 years.

    • Kirsten Bish
      Kirsten Bish Il y a 11 jours +1

      Thank you for your service. As a person with a disability, I have spent a good quality of my life in hospitals and I’ve seen how hard people work there. So again thank you!

    • eda kanari
      eda kanari Il y a 11 jours +4

      Oh 100% it's even worse if there kids have a Minor issue ( sprained finger)but they insist there baby is DYING

  • Ana Kelly
    Ana Kelly Il y a 11 jours +54

    This is another reason why I don't work in the food service industry.
    One guy came in regularly. And, every time he came in, he complained.
    He'd complain about the food, the prices, the employees.
    One day, he came in with his daughter.
    He told her to get what she wanted. She got a meal with baked beans as one of her sides.
    I packed in their exact order in a minute tops.
    He looked in and saw the baked beans.
    He said, "I didn't order baked beans."
    His daughter said, "I did."
    Again, he looked in the bag and said more forcefully, "I didn't order baked beans."
    His poor daughter was so embarrassed as she said louder, "Dad, I ordered the beans!"
    He grabbed the food, turned around and said to the customers behind him, "Bad service".
    Truth is, I've never ever messed up his order.
    Of course, the people behind him thought he was being ridiculous.

  • slightlyawkward
    slightlyawkward Il y a 11 jours +88

    When I was a cashier at an upscale grocery store, I met a lot of entitled customers. One time I was closing (just me and the manager) and some lady came in a few minutes before we were set to close at 11. The manager gently reminded her that we were closing soon. She rudely brushed him off and proceeded to very slowly browse for 45 MINUTES. The manager had to remind her again and she yelled at him. She finally came to check out and had a whole litany of complaints about what we had in stock and the prices. I just did not give a fuck at this point and didn't say anything. By the time she left and I counted out my till, it was 12:30 and I had to be at work at 8am the next morning.

    • Scarlett Granger
      Scarlett Granger Il y a 11 jours +5

      @sarah sonal Good for you for reporting this creep! If they already had issues, i hope they banned him or reported him to the police or something.

    • Esther Khan
      Esther Khan Il y a 11 jours +8

      Affluent customers get their asses kissed all the time. They can do no wrong. Seen it many times.

    • sarah sonal
      sarah sonal Il y a 11 jours +15

      @ahub87 that's so rude. Did you say anything to the staff? It sucks for you and the business that something another customer did put you off going back.
      I had a creepy old man come up right behind my ear during the height of the pandemic. Was about 3 or 4 months pregnant so was already super anxious about being out of the house in a shop. I was minding my own business trying to find the apples I like, and he said "you should be buying oranges not apples, those aren't going to help you at all." Firstly, none of his business, secondly get the f*ck out of my personal space, we are in a pandemic, and thirdly I'm allergic to oranges! I was really shaken up, frightened and furious for the rest of my supermarket shop, and told the checkout girl what happened because she could tell I was upset. She told me to tell the manager, so I did. Got a call the next week from the general manager and he reviewed the video footage and he turned out to be someone they already had issues with.

    • slightlyawkward
      slightlyawkward Il y a 11 jours +5

      @sarah sonal I know, tell me about it! I was so irritated.

    • sarah sonal
      sarah sonal Il y a 11 jours +7

      @slightlyawkward why didn't the manager send you home if he wasn't going to kick her out? Doesn't make sense!

  • Betty Veronica
    Betty Veronica Il y a 11 jours +38

    Entitled Karens should be court ordered to work in retail, hospitality, or wherever their crime of entitled a$$ery was committed. One week *MINIMUM* ....unpaid. 😁

    • Regan Stormtail
      Regan Stormtail Il y a 9 jours +1

      Except that I don't want to work with them

    • LatinaChef1986
      LatinaChef1986 Il y a 11 jours

      @Scarlett Granger I like this!

    • MashuTora
      MashuTora Il y a 11 jours +1

      @Scarlett Granger Fair enough. Works for me, lol.

    • Scarlett Granger
      Scarlett Granger Il y a 11 jours +4

      @MashuTora it'd not be illegal if you don't call it working but "serving community hours". That is a punishment offered by law in smaller cases like these would probably be, and as it is punishment by law it's not considered work, so..... not paying is allowed 😇

  • Amanda Low
    Amanda Low Il y a 11 jours +14

    Giving into a Karen’s request is like feeding wild animals in Yosemite…. Don’t do it! They will learn they can get away with it and when you stop feeding them they get mad because they have come to expect it.

  • Brittany Loggins
    Brittany Loggins Il y a 11 jours +31

    The pharmacy one hit home. I worked in a pharmacy back in the early 2000s. One night we had a middle aged male customer demand we give him diabetic test strips for a meter that had been discontinued. Those particular strips had been discontinued as well. The pharmacist was explaining that we no longer stocked those and offered an alternative.He kept demanding we give him those specific strips. He escalated into saying we were trying to kill him by not giving his strips. He also asked what we going to do at his funeral. The manager had to tell the man to leave. Once he was gone the pharmacist turns tonus and said he was going to clap at his funeral

  • Madisin Archer
    Madisin Archer Il y a 11 jours +120

    As someone who has both worked retail/ customer jobs, and has owned 2 small businesses...one being a current one..I can honestly say the entitlement to free stuff and/or discounts is unreal. I see it more now being a business owner than I didnt when i was working for someone. And it's the most frustrating and sickening thing to experience. It's basically insulting to ask a small business for free stuff or services. As if they dont have bills of their own to pay or as if their time is not valuable enough to be paid for. I know im not the only one who experiences this sense of entitlement. Which brings me some comfort. However, as someone who doesnt expect handouts it still grinds my gears to be approached by entitled moochers who think they are entitled to whatever they want. I would rather support a small business over big corporations. But it seems like these people target small businesses for free stuff more than chain businesses.

    • Madisin Archer
      Madisin Archer Il y a 10 jours

      @Ainsley Welch link is in my bio. youtube doesnt allow link sharing through comments

    • Madisin Archer
      Madisin Archer Il y a 11 jours +1

      @Melissa Blackwood lmfao that's great!

    • Madisin Archer
      Madisin Archer Il y a 11 jours

      @OrontesRM lmao I'm crying

    • Madisin Archer
      Madisin Archer Il y a 11 jours

      @MashuTora yes exactly!

  • Mama Petillo
    Mama Petillo Il y a 11 jours +11

    When going out for food, even as a 16 y/o HS student, I always calculated what our bill would be, plus a 15% tip. Maybe it’s because I’d already been working for a year by 16, or maybe I just had common sense.
    It’s free, folks. Common sense, that is.
    Take two. They’re small.

  • Ju St
    Ju St Il y a 11 jours +16

    about two years ago I worked in a supermarket. We closed at 9pm. The supermarket also has a post-office (which was at the left side of the service desk) which closes at 6pm. So one day I was working at the Service desk, minding my own business and this lady (45-50) comes in heading straight for the post office. It was about 8pm so I said the post was already closed. This happened all the time. Somehow people assumed that the post office also stays open until 9pm although there were signs everywhere. At the entrance doors, on Google etc. But we got used to the confusion and just told the customers that it's already closed and that usually did the deal. There was a bit of arguing from time to time, but nothing major. But this lady. This lady didn't accept it. She said that I have to take her parcel because I'm standing right there. I told her multiple times that I'm A) not trained for the post office, B) Not allowed to touch anything there and C) didn't even have a key for the doors etc. She than went on a rant about how this parcel is super important and that it has to go into delivery TODAY. I said to her that that is not possible, not only because I can't and am not allowed to accept it, the last emptying was at 6pm so there was NO WAY the parcel would be on the road that night.
    She still wouldn't have it. When she first approached, I had no customers, but that of course changed because it was a Saturday evening at about 8.20pm and EVERYTHING is closed on Sundays. So a lot of people get the last emergency things. And at the Service desk, we don't only do returns, we also (and mostly) sell cigarettes and Lottery tickets. So its ALWAYS busy between 8 and 9pm. My customers then tried to talk to her (she was getting quite red now) but without any luck. And now my favourite part. She suddenly demanded me to take the parcel and deliver it myself. That night. With my own car. A) No, B) Hell no, C) itd be an 4hour drive and D) Still no f***ing way.
    Eventually we called the police because she wouldn't leave after we (my manager came about 1min before we called the police) told her so. Luckily (for us) she pulled down her mask and screamed at the police officers so they had a field day with her.
    So just because someone in customer service does not have anything in their OWN field to do for a second, doesn't mean that they can jump in any other field. Imagine asking a accountant who has one second of breathing time to work in marketing. Thats not how it works.
    Also: let those people breath for a second. Trust me, they usually don't even have time for that.
    So yeah, that's that.... I have a million other stories especially from the pandemic.
    Death threats against us were quite popular 😂

  • Magby
    Magby Il y a 11 jours +50

    Worked as a hostess for 10 years and I can tell you Mother's day is the worst day of the year. So many entitled karens! So many of us ended up crying in the bakery room.

    • The Ampski
      The Ampski Il y a 9 jours

      That stinks. My hubby tipped extra on Mother's day.

    • Kimmy is Green
      Kimmy is Green Il y a 10 jours

      The last time I wished a customer happy Mother’s Day, she started crying. She told me her daughter recently passed away so she doesn’t have a Mother’s Day. I would prefer to upset the Karen instead of the grieving mother!

    • mlledj22
      mlledj22 Il y a 11 jours +2

      @Magby Thanksgiving as well in some places. Then you have reviews on how long the food is taking or how loud the restaurant is.
      Real diners not just the special occasion people know that you never go out on holidays if you want it to be special.

    • Magby
      Magby Il y a 11 jours +2

      @Ceejay Yeap, busiest day of the year follow by christmas and new year. People fight about the wait and how "ridiculous" it is Im making them wait. Dont I understand is THEIR DAY!AND SHOULDNT HAVE TO WAIT!?! Yes ma'am, you and other 400 people had the same idea, I gotta seat you all not just you😒

    • Magby
      Magby Il y a 11 jours +1

      @C B omg that restaurants spund like a disaster. Valentines day is also hectic but you can find the funny side and couples tend to be so into each other they dont bother as much. Mothers day is emotional because not only are you sacrificing not been with yours, you also have to see others celebrate with theirs like you wish you could. Anf they treat employees like shit since its their day, and most of the times is not even the mother, its the adult children taking them out to eat that are the problem.

  • Tony Ibarra
    Tony Ibarra Il y a 11 jours +52

    The “Happy Mother’s Day” receipt shows that the customer actually wrote .01 less than the actual total AND no tip?!

    • ShoalBear
      ShoalBear Il y a 11 jours +2

      I too saw that! Also, not every woman is a Mother, and the lady who started Mother's Day came to hate the commercialization of it. A server wished her a Happy Mother's Day once and she threw her salad on the floor and left. So....yeah....

    • Laura Elliott
      Laura Elliott Il y a 11 jours +4

      I noticed that, too. I'm an auditor, so naturally that drove me crazy!

    • Kirsten Bish
      Kirsten Bish Il y a 11 jours +3

      I saw that too! What a shitty thing to do!

    • Nicole S.
      Nicole S. Il y a 11 jours +3

      I was just about to leave a comment about that as I saw the same thing.

  • S.D.
    S.D. Il y a 11 jours +24

    I don't think calling the ladies in the one story "females" was ment to be mean or dismissive. The OP is probably in the military. They don't use the words "man" or "woman", it's "male" and "female". It's a hard habit break once you're out. I still do it every so often, and I've been out for over a decade now.

    • Mel W
      Mel W Il y a 6 jours

      ​@Jay Farley Usagi didn't say they were in the military for 10 years, they said they were a Dispatcher for 10 years. Also, being a fan of a music genre isn't age limited.

    • Jay Farley
      Jay Farley Il y a 10 jours

      @Usagi Felton in the army for ten years but a KPop Stan?

    • Usagi Felton
      Usagi Felton Il y a 11 jours +8

      I agree, I'm a female myself and use the term because I've spent over 10 years as a Dispatcher and you just get use to saying male/female. It's not really that serious more habit than anything.

  • M J
    M J Il y a 11 jours +11

    I used to meal prep … when I first started I would take orders through DM on Instagram, one time this lady asked for pad thai. I said we didn’t have pad thai on the menu , she insisted we did and that she wanted two orders of pad thai 😂 I kept saying telling her we didn’t have it. She went and tagged us on her Instagram story saying we were a terrible meal prep company because we didn’t want to make our customers happy and serve them what they wanted . Some of her followers ended up following us and became our customers. Thanks Karen !!

  • Jo Reyn
    Jo Reyn Il y a 11 jours +43

    I worked at a Culver's in high school and a couple came in 30 minutes prior to close, ordered a custard, and started setting up a monopoly board in one of our booths. The manager ended up having to interrupt their game and ask them to leave.

  • Evelyn N.
    Evelyn N. Il y a 11 jours +8

    I live in St. Louis (you were good on pronouncing it, it is “Lewis”) and this restaurant ended up getting SO much love and support after they released the DMs. They’re a locally immigrant owned business with amazing food and boba. They had 2-3 hour waits and ran out of food that weekend. Def recommend checking out Corner 17 if anyones ever in the city ❤️

    • Junko Enoshima
      Junko Enoshima Il y a 11 jours +1

      Oh gosh, i adore corner17! Ive never had their dumplings but i assume they’re great, and that lady was just being rude. Their boba is amazing!

    • MysticSeraph
      MysticSeraph Il y a 11 jours

      What a heartwarming update! Thank you for sharing that; that's the best kind of karma, ever ❤

  • Babsi139
    Babsi139 Il y a 11 jours +19

    Went on a beach walk and saw a nice restaurant and as it was about to rain went in for lunch. We told the waitress how much cash we had with us, and said we could spend 90 % of that on food so she could get a 10% tip. She said that was not necessary and we said yes it was and then had lots of fun with her when she got a calculator and she helped us to maximize our choice of food worked

    • Jacki Moon
      Jacki Moon Il y a 6 jours

      Was this in Europe or something?

    • BerryGirl
      BerryGirl Il y a 11 jours

      You are an awesome customer!

  • 04279
    04279 Il y a 11 jours +32

    I used to do alternative social service when younger, what we in Germany call "Zivildienst" (as explanation: At that time in Germany as a young man you got to choose if you do 6 months army duty or 9 month alternative service). I was working in a hospital (I was not medical staff, I was more assisting and was taught a few rules how things are going) and we had a lot of entitled patients there. We had a policy in our medical ward: If you had anesthesia and you remain in hospital you remain 1 hour after the medical in the wake up room until you can picked up by a nurse. If you go home you have to stay 2 hours and get picked up either by the hospital staff to the taxi or by a relative. And you are not allowed to do anything important afterwards, like buying cars, having appointments. You should relax until the next day. So one patient thought it is not for him. When I told him the time when he can leave he said "But I have an appointment [time]. I have to be there". Me: "You were told in your interview that you are not allowed to have it. And that your remaining after the hospital is 2 hours." He: "But it was different in the past." (which is true, they changed the times). Me: "But it is that way now." The nurse also confirmed. Later he said: "Can I please get up again? I have to go." Me: "Sorry, it is still [time] until you can leave." Him: "But I have my appointment." I also remember another guy who wanted to be cool and when I and the nurses didn't let them get up too early he said "You know, I know how to open these beds." Me: "Good for you. But I can't let you out."

  • Joao Efigenia
    Joao Efigenia Il y a 11 jours +9

    Regarding the customers that stay for hours after the restaurant closes, completely "oblivious" to the entourage of people waiting for them to finish...
    Happened to me way to many times. The trick is simple: one (or more, make it a party!) of you guys takes their uniform off, sits on a table as close as possible to theirs, "orders something" and then proceeds to making the most uncomfortable and annoying mess and racket you can, borderline disrespectful, but not enough for them to complain.
    Just make them feel uncomfortable. Works 99% of times.

    • Jacki Moon
      Jacki Moon Il y a 6 jours

      Oh no. There is a much easier way to do this. You literally take everything off the table that doesn’t have anything in it or on it. Then when they’re done with the waters you remove the water glasses and say “sorry just need to get these into the dish fit before our dishwashers leave” And when I say you take everything I mean everything. Including their napkins. Shut down all the tables around them including candle sauces everything. And if they’re there for 45 minutes after closing you turn up the lights and turn off the music.

  • kitty62862
    kitty62862 Il y a 11 jours +74

    As far as “Happy Mother’s Day”
    Unless a woman is there, with children, or a baby bump, it’s not necessary.
    What if she just lost a baby?
    What if she never wanted kids?
    You never know.
    People are ridiculous

    • Alexis Varada
      Alexis Varada Il y a 6 jours

      it has to be a very obvious baby bump, too.. telling a woman you think she’s pregnant when she isn’t is a death sentence

    • Brenda Frazier
      Brenda Frazier Il y a 11 jours +1

      @Diane Young Of course you can. I would still never expect a random stranger to wish me Happy Mother’s Day.

    • Rani Ducros
      Rani Ducros Il y a 11 jours +1

      Exactly what I was thinking. I wish Charlotte would do one about entitled mothers

    • Diane Young
      Diane Young Il y a 11 jours

      You can have nurturing mother energy-male or female- even if you are not a biological mother. There are a lot of people who mother without having children.

    • Denise Brauner
      Denise Brauner Il y a 11 jours +4

      Until recently, I always stayed home on Mother's Day. As an infertile woman, having strangers wish me "Happy Mother's Day!" everywhere I went was just too painful. Now I'm an old woman and DGAF about much of anything.

  • luckyneko1
    luckyneko1 Il y a 11 jours +7

    A local small pharmacy was robbed at gunpoint. They closed down 2 hours. I told them I thought they should have closed the rest of the day. They told me a customer was really upset because they closed 2 hours. Unbelievable! They were just threatened within an inch of their life! No empathy.

  • Kirsten Bish
    Kirsten Bish Il y a 11 jours +6

    I’ve said for a while now that every H.S. student should be required to work as a food server, in healthcare (preferably with the elderly), and finally in telephone marketing/scheduling as part of their education. I’m not saying not to pay them for this work, only that they should get the opportunity to see what different kinds of “service jobs” entail. Secondly, if you can’t tip, don’t order! or get something else so that you can tip!

    • MysticSeraph
      MysticSeraph Il y a 11 jours +1

      I've had similar thoughts! At the age of 18, after graduating High School (I'm in Australia), there should be a mandatory 12-month service industry period before you can either go on to university or otherwise continue on to career of choice. One would hope that after a few years, the sense of entitlement would be worn away and people would be generally nicer to one another. Clearly not going to happen in my lifetime, though... if at all 😞

  • wonholywife-woongi
    wonholywife-woongi Il y a 11 jours +10

    7:28 - this happened at the restaurant i worked at alllll the time. This one lady, she comes in about 15 minutes to close- our boss tells us we need to seat them. Literally we were vacuuming, cleaning the slicer, etc and closing down for the night around 5 to close bc it takes 10 minutes to do all of that plus drop the deposit after counting the drawers- couldnt even count the drawers bc we're waiting for them to check out. That being said- this couple, i dont think realized we were closed at this point bc they were sitting in the back area and eventually asked for their check 45 minutes AFTER we closed. They said they didnt realize what time it was and left us that stayed a tip that was the price of their meal- so it was a 100% tip. They felt so bad and swore it wasnt on purpose.

  • BendeyWendy
    BendeyWendy Il y a 11 jours +7

    Hard to believe that someone expected a restaurant to let customers off the bill when there's a technical issue. I was checking out at a garden centre when all the till went down. I didnt expect to get my stuff for free. I and all the other customers waited patiently for the store to resolve the issue. Because that's what normal humans do!

    • fluffyspunsugar
      fluffyspunsugar Il y a 11 jours

      I didn't expect to get my stuff for free, either. Definitely didn't ask for it when I went through the McD's drive-thru just as their debit card machine went down. I was $2 short on cash for the whole bill, and figured they'd take it just to get the line moving. When I told her I was $2 short, she just kept messing with the machine. Then I offered to take something off, again, and pay cash, just to get the line moving. There was a guy two cars behind me honking and foaming at the mouth. Every time I looked in the rear view, he was shaking his fist and cursing at me, mouthing WTF?
      Finally she called a manager over. Again, I offered cash and to take something off. They made me sit there while they fiddled around with the machine, and wouldn't give me back my card.
      I asked the manager to send someone out to tell everyone it's a technical issue, not my card. I was embarrassed because I was certain people were thinking my card was getting declined. It finally went through, and the manager was like, well, I was going to give it to you for free...and I was like, then why did you make me sit here? I didn't even ask for free food.
      And I wasn't the one the making a fuss, the guy behind me was, and I'm sure every single person stuck behind me thought I was the one holding up the show.

    • Shira Marie
      Shira Marie Il y a 11 jours

      I'm more stuck on "we offered to pay" and "they made us pay".... Like what? I've seen a place let a customer go not paying because of some technical issue on their part I've never seen someone that actually got offended that they offered to pay and then actually paid.......

    • Tatiana Hemrich
      Tatiana Hemrich Il y a 11 jours

      “ normal” Karens don’t know what that is.

  • Limey Cheesehead
    Limey Cheesehead Il y a 11 jours +14

    Love your work, Charlotte. You are my "get home from work" treat. You are the first video I watch whenever I log in. Thanks for making me smile 😀

  • George A. B. Moore
    George A. B. Moore Il y a 11 jours +4

    My dude, I’m so glad I don’t work closing anymore. This was actually my first ever complaint by a customer - and it was because every day there was a Karen who would sit at the back table and play on her phone, with the cable plugged in and using our free Wi-Fi. Every night at closing, I’d go back and tell her politely that since we were closed, I had to lock the doors, and that she could exit out the back door (which doesn’t open from the outside) when she was ready. I told her that I’d turn off the lights in about fifteen minuets and show her out and make sure she got to her car safe, all that. She complained loudly. I let it go because she did leave within the allotted fifteen minutes, but she did this three more times. The fourth time, I told her, she flipped out, calling me a bitch, saying that I was harassing a paying customer, etc. So I calmly informed her that if she did not vacate the premises, I would call dispatch and have her removed. She left. I got visited the next day by my regional manager. The next day, we had a horrible one star review saying that a cashier had used slurs, was racist, charged her extra for things she didn’t want, and harassed her during her whole visit. My area manager doesn’t take things like that lightly, so she sat me down and asked me for my side of things. I was horrified, especially since there was no name written. So we read through the full survey to figure out who the customer was, an lo and behold, it was Karen. I explained that I’d told Karen to leave at closing and after she refused told her I’d call the cops on her. My area manager and I laughed about it, put Karen on the banned list and removed the review.

  • Lightning Bolt
    Lightning Bolt Il y a 11 jours +4

    I was at this seafood place one time with my family and this couple was having trouble paying for their food- the machine wouldn’t take their card. Lady called her bank and said it went through however, cant just trust the word of a customer. Her boyfriend yelled across the restaurant that they were leaving and being overly aggressive with the majority of the waitstaff. He was also yelling curse words out which sucked because there were children there eating too. Police were called and when we left, an officer was outside talking to them.
    We tipped the waiter more than 20% that day. Especially since one of the girls serving tables joked she was shaking from the encounter to try to cope.

  • H Black
    H Black Il y a 11 jours +10

    The highlight of my day, every day! I found you channel last November when I were admitted to the hospital with Diabetic ketoacidosis, without knowing I had Type 1 Diabetes to begin with! And then I introduced my room-mate at the hospital to you too! The nurses thought we were crazy with the laughter that came from our room at all hours of the day (and night!). You brighten my day and are the only channel I subscribe to that I actually check!
    Thank you for your positive energy, and happy greetings coming your way from Norway :)

  • earthdog 58
    earthdog 58 Il y a 11 jours +7

    Here's an idea for the next pandemic (there will be one): small businesses that have to close their doors can *sell* vouchers that can be redeemed when the all-clear has been sounded. I'd buy a voucher for a lunch at my favourite cafe, if it meant that they'd stay afloat, and still be open in six months.

    • earthdog 58
      earthdog 58 Il y a 7 jours

      Indeed it was. Not common for small independent businesses though.

    • Jeffrey Clinard
      Jeffrey Clinard Il y a 11 jours +1

      I remember where such as concept was called "gift certificates".

  • LaurenTiare
    LaurenTiare Il y a 11 jours +18

    The fact that we share a planet with entitled people baffles me to no end 👀

  • Diananou
    Diananou Il y a 11 jours +4

    My mom is a turbo-Karen and I remember once when I was small I was eating with her at a restaurant. I noticed there was only one other table left and they looked nearly done so I sort of signalled that we should hurry up because it was closing time. Wrong move. My mom decided that because she was a customer, apparently it was her decision what time the restaurant closed. She deliberately took as long as humanly possible. I was a little kid shaking and holding back tears while trying to apologise to the staff with my eyes! WHAT do these people get out of it!?

    • Fairyspun Fibers
      Fairyspun Fibers Il y a 11 jours +1

      Most people like this can be classified as Narcissists, and they get a kick out of pulling off a 'power play', every. chance. they. get.
      I'm so sorry you had to grow up with one of these ... pretend humans. I don't know what causes them to be like they are. 😥

  • Tiffany Torres
    Tiffany Torres Il y a 11 jours +37

    Lmao the entitlement is scary! I had a customer complain about a free gift with purchase once at Ulta and wanted to exchange it for another free gift. That’s not how it works at all. Throw away the item or give it to someone else. The company who made the products as gifts provide them for their brand with a purchase. 🙃 Sometimes there would be left over gifts from previous gifts of the week so it makes it possible to give out more but, sometimes that was not the case.

  • DancerMusicanActress
    DancerMusicanActress Il y a 11 jours +4

    I worked at a grocery store for almost 10 years and it was so satisfying locking the door in someone's face at the end of the night. I can't even count how many times someone would say "I just need one thing" and then proceed to grab a large shopping cart.....

    • MashuTora
      MashuTora Il y a 11 jours +1

      Oof... If I really need just the one thing, I REALLY WILL get just the one thing. Unlike my mom, who says she just needs one thing and ends up getting a whole basket full. At least she doesn't go in near closing, though.

  • Joyie
    Joyie Il y a 11 jours +9

    For the one with standing around waiting I used to work at an Indian restaurant and the level of entitlement to be in the establishment wayyyy past closing was too common. And because we were small we couldn’t afford to ask them to leave.
    Also most of them didn’t tip or tipped very poorly.
    Needless to say, treat serves with respect regardless of where you go. Restaurants are not your second house, leaving mask or baby wipes is disgusting and if you can afford to go out to eat you can also afford to tip.

  • Green eyed gal
    Green eyed gal Il y a 11 jours +49

    I worked in a courthouse and we closed at 4. We had to count out money, close out our drawers and return everything to the finance department. The goal was to have us all walking out the door at 4;30. We would have people show up at 3;59 to file a civil motion in general district court. One of the gals I worked with would say, "I don't show up at your job a minute before closing and then ask you to stay and work. Don't do it to us." If they got mouthy with her, she would say, "It would be a real shame if your paperwork disappeared." Most people would come back the next day. It did no good to complain. You could rape a nun and not get fired (state government job.) I know for a fact that gal and I got into a knock down, drag out once and they didn't even put a note in our file. I always thought it was so rude of her to say those things, but it's also rude to come in right at closing and be at your leisure, expecting everyone to advise you on what you need to do, how do it, etc.. You can research it before you come in, find out how much money you need to file, what you want to file, etc. But they never did. Th1eyw'd show up at closing and be curious that you wouldn't swe etay and guide them through filing their paperwork. And we used to tell people, "I'm not an attorney. I can't advise you."

    • me2ontube
      me2ontube Il y a 11 jours +2

      @Elaine Hill sounds a bit fishy to me ... a clerk giving legal advice - I'll leave now - I'm so ashamed 😔

    • Elaine Hill
      Elaine Hill Il y a 11 jours +5

      Lol, you reminded me of when I had jury duty a few years ago. It was a ridiculous case of a guy who got a citation and fine for catching an undersized fish. He thought he could talk his way out of it and said how when he first went to the courthouse to pay the fine, the clerk told him he should fight it and ask for a jury trial. That was his whole defense. The judge got pissed and said nobody other than attorneys are allowed to give legal advice, and if one of his clerks was doing so, he needed to know who it was and start an investigation. Fish Dude shut up, we found him guilty of Fish Crimes and he paid the ticket haha.

    • don't be surprised
      don't be surprised Il y a 11 jours

      Finally its here.

    • Kim Jong-Un Has A Mangina
      Kim Jong-Un Has A Mangina Il y a 11 jours +5

      Damn yeah there is definitely a way to get your point across without being nasty and your co worker sounded like an entitled brat. She knew she wouldn't lose her job and so she treated ppl how ever she wanted to. When I was on probation when I got out of jail I was told I needed to do an anger management class. The woman teaching the class was so nasty and rude! And she could be! If you didn't complete your course you risk going back to jail and she knew this. It seemed counter productive to anger ppl that needed to work on their anger. I complained and was allowed to do therapy instead thank god

  • Angel May
    Angel May Il y a 11 jours +5

    I've worked as both a chef and a waitress many times in the past and I don't understand why people don't get it when they come in after the kitchen is closed and still get sh*tty when we say we can't do food for them as the kitchen equipment has been turned off and the chef is gone. As a waitress I was NOT LEGALLY ALLOWED to start the fryers and cook for them. And as a chef, I had been on my feet all fricking day in a ridiculously hot oven of a kitchen so now I was gonna leave work, grab a beer and go to bed. The world does not revolve around YOU KAREN!!!

  • Jamie Naz
    Jamie Naz Il y a 11 jours +8

    Oh man. I worked in a drugstore, where you can print your photos on your own. It's in a small Mall and on the same floor is another drugstore with the same printer but with a slightly higher price. Like it cost 32 cents in the other store and cost 29 cents in mine.
    So there was this quite young girl, probably around 23-24, who was outraged that she printed her photos in the other store and obviously paid more for them, and it was somehow our fault.
    Girlfriend literally wanted us to pay her "back" the difference in our store or go to the other and get her the money.... I think about her sometimes, how's her life going..

  • Marie Clapdorp
    Marie Clapdorp Il y a 11 jours +29

    I remember standing in line for a moonlight madness sale at Zeller's (defunct Canadian department store). The store was closed for set up for the sale. A lady came to the front of the line demanding to be let in because she "just needed to pick up a prescription". Staff didn't let her in (thank heaven). It was only about 10 more minutes before the store was going to open. Lady, if you need that prescription so urgently that you can't wait 10 minutes, maybe you should be calling 911 (don't think she really needed to pick up a prescription, just wanted to jump the line).

  • Mystica Ari'Yena
    Mystica Ari'Yena Il y a 11 jours +8

    Lady, you are my doze (dose, douse, does... one of these must be the right one!) of happy chuckles on a regular basis.
    Also... I now have the (in my mind hilarious) tendency to shout out 'DO YOUR RESEARCH' at all kinds of inapropriate times. (I work at a university... it happens a lot).

  • Natalie Blignaut
    Natalie Blignaut Il y a 11 jours +12

    I remember at my previous job we closed at 12 pm for Christmas eve. A customer who even didn't even buy that much during the month, arrived there 2 hours after my place of work closed, caused such a scene with the security that the security felt threatened by them. The owner of the company was somehow contacted, he drove to the place of work, helped the customer. Take note that this customer spent less than 100 dollars in the space of a year. Its also worth taking note that he had his credit account with my previous place that was closed due to non payment and was only o
    allowed to buy cash. The company sold wholesale replacement parts company that supplies to the retail automotive sector. Also take note that we had customer buying over 500 000 a month and they didn't have a problem with us closing. This guy was a real douche and no one wanted to serve him when he phoned in because he hardly ever bought part but thought he owned our company

  • Melissa
    Melissa Il y a 11 jours +3

    Everyone in the service industry deserves respect. especially wait staff, when I was a waitress I made a whole..wait for it....$2.13 an hr. When I got that check the government had taken it all. I've worked in customer service for 20 years. Please tip any service workers too. Hairstylists, nail tech wait staff etc. Sometimes that's literally what they are living off of. Here's a fun little story once I was told by a customer to " go cut an artery" oh fun times.

    • Laura Elliott
      Laura Elliott Il y a 11 jours

      Well, technically they didn't say WHOSE artery you should cut, so...

  • Karine Lambert
    Karine Lambert Il y a 11 jours +5

    One customer at the grocery store where I used to work accused me of stealing him by changing the price of his orange juice when I scanned it. He was screaming that I was a theive who would change prices here and there and collect the extra money... it took forever to explain to him that it was not possible to change the prices without a key and that he just took the wrong orange juice, not the one that was in sale... Of course he did not apologize for falsely accusing me!

  • Matt Greer Music
    Matt Greer Music Il y a 11 jours +8

    I think everyone should serve tables at least for a little while. It is humbling, educational and sociologically fascinating. And it is NOT and easy gig but you can make a living doing it.

  • Random Ramblings
    Random Ramblings Il y a 11 jours +6

    8:00 I almost was that person accidentally....back when I was in college, a couple of us were working in a project together at Panera, we looked up to see them cleaning and we were like 'oh my God I am so sorry we lost track of time.' They were insanely nice and said they weren't worried yet, since they hadn't reached our section, and we were always nice to them, so they didn'twant to disturb our studying.....but we were mortified and were super apologetic...and set an alarm so we didn't risk messing up our relationship with the staff at our favorite hangout spot ever again.

    • MashuTora
      MashuTora Il y a 11 jours +2

      At least you were apologetic and took steps to ensure you wouldn't do it again! You're not a Karen, and believe it or not, staff doesn't usually mind as long as you're not ordering food that close to closing as as long as you're not causing trouble. This varies from place to place, obviously, but I'm just talking from my experience.

  • kathy 2trips
    kathy 2trips Il y a 11 jours +5

    The last restaurant i worked at had stacks and stacks of those paper credit card receipts that they used to run through a stamper with a hand press. They must have had thousands of them left over from the 90s or something! I laughed about it, until we had technical issues one night, and we had to make out the receipts by hand.🤣 Priceless!

  • Krystal Osheanna Julien
    Krystal Osheanna Julien Il y a 11 jours +6

    "next time say happy mother's day" yeah as a server I once had one of my regulars withhold tipping because I didn't realize it was Lent and should be paying better attention when recommending food to a primarily Catholic town. So, another one of my regulars (also Catholic) that was present at the time apologized for their behaviour, tipped extra and begged me not to lump them in with them. I've been scolded for stupid things before, but being scolded for not knowing when a religious holiday or whatever that I don't celebrate lands...that's a new one for me. I grew up with STRICT Catholic friends (that our rule was I don't try to convert you, you don't try to convert me cause we're set in our beliefs and that's okay ☺️) and never had one of 'em go off but whatevs ~ 🙃

  • GalacticSaz
    GalacticSaz Il y a 11 jours +5

    That pricing thing at the end hit me hard man. Where I work we recently had to change EVERY PRICE TAG in the store because the prices had gone up, and obviously that took about a week to do (not to mention the fact we had to do it AGAIN immediately after because of the 50% off deal the Big Boss decided to do). So we're already sick of the stupid things, and then we get customers near CONSTANTLY throughout our shifts demanding that we stop being "Idiots" and "Money grabbing a--holes" and change the prices back.. like we can control it... It's SO infuriating!! Please let customer service workers live their lives and stop harassing them for silly/asinine reasons...

    • GalacticSaz
      GalacticSaz Il y a 6 jours +1

      @Jacki Moon God I wish... A lot of the time we're told to change the prices mid-shift, so we're busy already and then told to sort this thing that should have been done before we opened/after we closed

    • Jacki Moon
      Jacki Moon Il y a 6 jours +1

      I gotta say, I used to be a POS coordinator for cost plus world market and this is the exact reason that we did all of our price changing before the store even opened. I mean I would have to get there at 7 AM and the store didn’t open until 10. It really did help us avoid this shit

  • shialtin
    shialtin Il y a 11 jours +2

    I used to work in a take-away. Didn't always see eye to eye with my boss, but one thing he said that I totally agreed with: he thought that on leaving education, whether that be high school, college, or post-grad level further academia, should work a mandatory year in some form of the service industry. He had two reasons for this thinking. One, it would demonstrate that nobody is 'too good' for any job, and two, it would help to basic respect for another human being. The two years I spent there were an eye-opener in terms of how servers are perceived. In the years since, I've gone out of my way to appreciate counter staff. If there's a queue, or an arsey customer, I'll make a point of a smile, let the person know they're appreciated.
    On the fliip-side, there are times I've walked out of a shop if staff are just goofing off, but in the main, I remember the feeling, and so would never want to be remembered as *that* customer.

  • hrd2baprincez
    hrd2baprincez Il y a 11 jours +1

    The no tip- no “Happy Mother’s Day” even docked her a penny! The audacity of people astounds me!

  • L W
    L W Il y a 11 jours +3

    The one that got me was the couple who bought two iced teas (you just know they had numerous free refills) and also wanted bowls of free chips and salsa.
    Not only should they have actually read the menu, but maybe considered that the restaurant would be losing money on their pitiful purchase. SMH.

  • SirenSilence
    SirenSilence Il y a 11 jours +2

    Just wanna tell you: Youre part of my daily life in a cute way. My boyfriend just went for a shower and told me I could watch my daily Charlotte video. He doesnt really enjoys videos like this and always starts talking to me, when I try to listen to you. So now he leaves me alone for a little so I can watch your video in peace 🥺 Love him so much

  • johanne brøsted
    johanne brøsted Il y a 11 jours +7

    Having worked in a couple of different supermarkets, I find the lingering customers triggering. The people who zip in a couple of minutes before closing, and then meander around the store at a snails pace.... I have had to tell a customer (same one, on more than one occasion) that we closed 10 minutes ago, and it was time to go. She got rather stroppy, but seeing as I had passed her with the floor-washer 5 minutes earlier, and told her the same thing, I didn't care. This was before online reviews, and I don't think she complained to corporate, because I never heard anything.
    To this day, if I desperately need something around closing, you will see me doing a shopping dash, not a meander.

  • Kyriakos Kyriakos
    Kyriakos Kyriakos Il y a 11 jours +6

    A few months ago I was working at the call centre for an ISP. One day a Karen calls and asks me why we still charge her while we don't provide any service. I checked her line and saw that her service was up and running. She had internet, fixed line and sat tv. Everything was working. She then started screaming that we shouldn't bill her because she hadn't payed the electricity bill and she had no electricity therefor no service from us either. I tried to explain to her that having no power to her house has nothing to do with us billing her for services we provide with no problem from our end. She then continued to scream that we are thieves because in a few years she will be blind and we don't provide wifi or tv for blind people.

  • MysticSeraph
    MysticSeraph Il y a 11 jours +3

    When I worked in customer service (bookstore) many moons ago, one of the most infuriating things people would say when they were complaining about something (prices going up, the price of something, something being out of stock, something not even out yet, the list goes on...) was "Well, that's not very good, is it?" WTH are you supposed to say in response to that? And you can't just not say anything, because sure as hell if you try they will follow up with "IS IT??!!" I used to respond "I guess not" and the most common further response was "Well, you should fix it". Umm, all that stuff is out of my control. One day I told a customer "Sorry, my magic wand is broken" and got put on probation for six months by the psycho manager. Fun times.

  • Kelly Kerr
    Kelly Kerr Il y a 11 jours +2

    I read the best response ever to a bad review. It said they hope she’s having a better day. They couldn’t help but notice she gave 3 other bad one star reviews on the same day, so they hope her days improve. I thought that was savage while not being too unprofessional. It was a painting company with dozens of good reviews.

  • Cindy L
    Cindy L Il y a 11 jours +2

    When I was a teen, I worked at the Golden Arches. We had a mom and her kids try to play in the inside playground but they brought in food from a different restaurant. Our manager at the time had a long argument with her about that and why they couldn’t be in the playground area. They left after our manager wouldn’t budge.

  • Yazdhena B.
    Yazdhena B. Il y a 11 jours +3

    7:49 if I was an employee of this restaurant, I would shut the doors, down the grids and turn off lights one by one to warn those unrespectful clients this is time to go the f*ck off.

  • Trippy Libby
    Trippy Libby Il y a 11 jours +1

    The audacity!!!
    I worked quite a few retail jobs in my day, and I can 100% confirm this crap to be true. Not to mention the novel that my brother has full of horror stories from his 20 years in the restaurant industry.
    Customer service is no joke.

  • Ela Reyes
    Ela Reyes Il y a 11 jours +4

    I'm a waitress in Brooklyn, 29 years, for late arrivals we turn off radio, tvs lights and then tell them 'sorry, we're closing' being a waitress is not easy.

  • phishlady79
    phishlady79 Il y a 10 jours +3

    I worked at Lowe's. On a Sunday evening we had a woman who came in about 5mins. before closing. She was just wondering around looking. We made multiple announcements that the store was closed but she paid no attention. We had a cashiers meeting that night so we were all waiting for this woman to leave so we could finish pulling the cash registers for the night. She was in our lawn and garden area which was just down the main aisle from the customer service desk. ALL of the cashiers/front end staff came out from the meeting room and were standing at the customer service desk watching this woman. I'm talking 15-20 employees all watching her. She just kept on looking and talking on her phone. Finally the manager told her she needed to check out and leave as the store had been closed for 30mins already. She reluctantly came the register (the customer service register was the only one with money still). All of the cashiers watched as I rang her out. She was definitely embarrassed with all of us watching her. I hope she learned a lesson, but I doubt it.

  • CareyHAuthor
    CareyHAuthor Il y a 11 jours +4

    I have believed for years that everyone should work a MINIMUM of 6 months in retail and/or restaurant work. And then, hopefully, we all would be nicer to each other.

  • Pam Eversole
    Pam Eversole Il y a 11 jours +3

    In the last story…the manager on duty should have taken up for that employee! Letting a “Karen” call the employee a thief & accusing them of stealing money from her purse is TOO MUCH !!
    Don’t take the job of manager/supervisor if you’re a coward.
    (Employee should have pointed out management while explaining, “That’s the one raising prices…that’s my boss.”)🤣

  • molly beth
    molly beth Il y a 11 jours +4

    I am a Certified personal trainer and I have had someone tell me that my 16 sessions package at an hour a Session is to expensive for $350. I tried explaining to her that my pay as you go option is $55 and if she's pays like that she will be paying $880 for 16 sessions. She proceeded to yell at me and say I'm to expensive and if I want clients I need to be cheaper. Mind you I'm listed as a certified elite trainer currently working towards be a certified master trainer. This is also someone who goes to Starbucks 5-6 times a day

  • Erinne Fessler
    Erinne Fessler Il y a 11 jours +5

    I REALLY hope you make that audacity mug! Hope to sip it while watching your entitled videos! LOVE YOU Charlotte!! ☕🤞 💜

  • Dee
    Dee Il y a 11 jours +2

    I work in a store as a cashier and one of my biggest pet peeves is when a customer will come in 5 minutes before closing just to browse. I understand needing to run in and grab something quick but the front end people can’t leave until all of the customers are gone. We’ve had people come in just before closing and stay for an hour and then get mad when we remind them that we’re closed. We’re not robots. We’re tired and want to go home but instead we have to wait for you. 🙄

  • 𝐟𝐢𝐠𝐡𝐭𝐬 𝐟𝐨𝐫 ѕωєєтѕ

    Late night stragglers were my favorite when I worked in food service. I had no problem occupying the table behind them once the other closing duties were complete. With a bar next door to us? Entitlement and drunken shenanigans ran rampant. Name droppers are still the worst, I don’t care who you know.

  • GamerCharzard
    GamerCharzard Il y a 11 jours +3

    I’ve worked in retail for nearly 2 years now. And have met my fair share of Entitled Karen’s haha.
    One came to our store at opening at 6:30. Now because we are only just open and don’t normally get busy till 8 we don’t have tills open. Only self serve. But can get someone on a till if needed.
    This one lady had a right go at me. Saying that if she wanted a job here she would get one. The Audacity that she had to serve her self this early in the morning. She continued on about it while I “put her items through the self serve for her!” All she had to do was pay and take her bag. I informed her that we are happy to do this for her if the tills aren’t open and she suddenly changed her tune. Said thank you. And left. (/.-)
    Another time another lady let the store and customers know her disapproval to having to go through self serve and queue there at 6:30. She kept looking at me. But I couldn’t be asked to deal with her attitude and literally all the customers ignored her too even when she spoke to them. They would just roll their eyes and ignore her haha. She left without another word xD
    Got to love it

  • AndrogynousDisaster
    AndrogynousDisaster Il y a 11 jours +2

    One time I was stuck behind an entitled man at a pretzel place in an amusement park. It was a limited and very visible menu, 2 pretzels, 2 dips and drinks. This 40-something ordered for his family, paid, got his pretzels and dips, and then asked for mustard. The worker said sorry, they only have cheese dip and cream cheese dip, as shown on the giant menu above her head. He looked at the bags in his hand, then back at the worker and said, "but I don't eat pretzels without mustard." The two just stared at each other until my mom stepped up to give her an excuse to move on from him. No idea how that manchild expected mustard to appear in a place that had none, or if he ate his unacceptable mustard-less pretzel.

  • Kristi B
    Kristi B Il y a 11 jours +2

    I would never say Happy Mother’s Day to a stranger. Lots of people have mixed feelings about that holiday and I’m sure if the server said it to that customer they would have fired back with some other Karen comment about not assuming people are mothers 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

  • Cricket Pickett
    Cricket Pickett Il y a 11 jours +1

    I’m a chef. Been working in a kitchen for the past 18 years. This was so relatable! It’s honestly amazing how many people demand free stuff. “Sorry mam we’re running a little bit behind it’s only going to be about another 5-10 minutes “ “ok, I WANT MY ENTIRE ORDER FREE!!” 🤦‍♀️

  • Laura Stock
    Laura Stock Il y a 11 jours +2

    Years ago my family and I, there were 12 of us in total, were on holiday in Superior, Wisconsin and went into a restaurant for supper. There was a huge storm going on but when we found out they were 5 minutes from closing we apologized and were going to go somewhere else. The waitress assured us that it was fine, it was storming so we could stay and eat. She was an amazing waitress, and since the food was very low price we all gave her tips. Turned out after we all paid she ended up getting an approx 75% tip. We joked with her, made her laugh and even though she stayed an extra hour past closing told us we were the best customers she'd ever had. That was one of the funnest restaurant experiences I've ever had and we all still talk about it to this day.

  • dnahubs
    dnahubs Il y a 10 jours +3

    Just recently we had a huge group (240 persons) celebrate their college reunion (commerce majors) in our restaurant at our second floor function hall. They had booked us from 10am to 3pm - lunch with a short program. I had been coordinating with the people in charge for weeks and have repeated several times that our operating hours were from 10am to 10pm. I also asked how they would like to have their tables arranged and whatnot, all the standard questions for events. Due to Covid the restaurant had to downsize on staff so considering the size of the group, we had to close the restaurant to other dine in customers until about 4 to be able to properly serve them.
    On the day of the event, some people arrived at 8:00am and complained to 4 kitchen staff arriving earlier than usual to prep for the event about why they couldn't enter the establishment. Our staff usually arrive at 9am to prep the restaurant for opening. Then one of the organizers complained that there wasn't a registration table ready. Well maybe we would have prepared one, if they requested it during all the times I had spoken to them. Nevertheless, we allowed the early birds entrance when the staff began arriving at 9 and we also fixed the table snafu. Already, it seems like we've got some pretty demanding and entitled people on our hands. If that wasn't enough, the worse part was that one of the organizers tried to sneak in a separate event for FREE. We found this out when people started arriving and asking about where the venue for a seminar was. I was like what seminar? Then they proceeded to show me the email flyer they received. And while we were indeed named as the venue, We had no idea about a seminar and we already had a 90th birthday party booked for 5pm. The organizer thought he could use the space and tables for free for his seminar since he assumed we wouldn't have any other reservations for the day and the tables and venue was set up already anyway. OH MY GOD! Who does that? Talk about entitled!

  • Morgan Douglas
    Morgan Douglas Il y a 11 jours +30

    The only thing that would make the first story complete is if OP posted an update saying the choosing beggar called the cops. The choosing beggar seems like they would be the type of person to do that if this is their definition of harassment.

  • Saffron Titus
    Saffron Titus Il y a 11 jours +1

    oh my... I used to work at an upscale Italian restaurant for 13 years and this entire video today was so triggering! I am ridiculously thankful that I don't have to deal with all that anymore :)

  • sparkplug1018
    sparkplug1018 Il y a 11 jours +3

    When I worked at a popular crafts store people would come in near closing all the time! We closed at 9PM btw, usually to get the last minute stuff for their kids project it seemed. This was infuriating enough, but corporate policy said once in the store, have to help them. Yeah that sucked. Usually end up in the store for 30-45 minutes, then we all had to wait for the manager to count down the last till, only part that made it better was, we got paid an extra hour for sitting on the loading dock smoking cigarettes.
    Quit that job after a Karen actually assaulted me. Grabbing one of my twin-tails was bad enough then she grabbed the choker I was wearing.
    Everyone should work food service AND retail at least once in their lives to understand what you put us all through! That's obviously not everyone, most customers are nice, but the ones it's meant for, you know who you are!

  • Carrie Mansfield
    Carrie Mansfield Il y a 11 jours +2

    "Happy Mother's Day" lady wasn't going to tip regardless, that was just the chosen excuse of the day.

  • Alyssa Rogers
    Alyssa Rogers Il y a 10 jours +2

    This is what we all get for people preaching “the customer is always right” for decades🥲🥲🥲😂

  • Lise
    Lise Il y a 11 jours +1

    I worked in the food industry for several years and I remember how upsetting it was to get held hostages by entitled customers. The worst ones were the ones arriving 1/2 minutes before closing time, or right at closing time ("because technically we you''re still open ")

    • Lise
      Lise Il y a 11 jours

      @MashuTora Thank you 💜
      To be fair, our boss didn't mind making us work harder and longer just to get three more customers or make sure they will come back. We all quit eventually

    • MashuTora
      MashuTora Il y a 11 jours +1

      Garbage. If it says closing time is 9, then the places closes at 9 on the dot, and you should be gone. Sorry you had to deal with that.